The Bates Team Resource List

" Joanne was assigned to us for a corporate move, but we would choose her all over again! She was wonderfully dedicated and extremely professional as she helped us select the home where we will continue to raise our family. Joanne’s salesmanship was instrumental in having the sellers accept our bid with other offers on the table and we always felt that our interests were protected in her care as a realtor. We would love to work with her again in the future! "

- bjt5012

" Joanne and her team are beyond amazing. They are supportive every step of the way and they ensure their clients are well taken care of. I’ve worked with Joanne on two relocations, and her expertise, passion, and willingness to help are second to none. If I ever have a chance to move back to the area, there is no doubt I’ll be requesting Joanne Bates and her team! "

- zuser20171206082818244

" Joanne Bates is a first class and truly professional real estate agent who handled our house purchase our house sale in a friendly and caring way. We would not hesitate to recommend Joanne and her Company for Any of your Real Estate needs....5 stars. "

- Stan Willott

" Joanne was great to work with! She knew how quickly we needed to get things going and helped us out with any questions or things we needed. She has great knowledge of real estate and what the market is currently doing. I would highly recommend her to anyone looking to sell their house! "

- jdegarmo8

" We've had a great experience with Joanne as both our selling agent and now as our buying agent. She's very responsive, will tell you the truth about how best to stage and price your house, and makes every effort to get you in to see a new house listing as soon as possible. I'd recommend Joanne to anyone I know! "

- Michelle

" Joanne was our realtor for a home sale and purchase in March of 2014. She is amazing. She works so hard for you to make sure you are getting the best deal, and to make sure you are exactly where you want to be. She would be emailing us at midnight if that's when she got new information. She also got our house sold in less than three days. We first had a deal where she was the seller's agent and our agent. When it fell through, she was very professional, you would never have known she was representing both parties. She worked very hard to make sure we found another home quickly, patiently taking us to as many houses as we could see in a day. I would recommend Joanne to anyone. She absolutely goes above and beyond what is required of her as a realtor. "

- Jodi Larkin

" Joanne has sold three houses for my family and helped us buy our dream home. She makes magic happen. She is honest, beyond knowledgeable, has dependable and wonderful contractors that respect the heck out of her. I wouldn’t use anyone else. If you want it done, and done right, call Joanne. "

- Amanda Mushrush

" Five stars are not enough to describe the amazing job Joanne and her team did for us when we recently sold our home while purchasing a new one at the same time. Joanne is not only an incredible real estate agent but also a genuinely good person who cares deeply for her clients and does everything in her power to help them achieve their goals. We had to be out of the country during the entire process but that was no problem for Joanne. She went the extra mile to make sure our sale happened without us being there so that we would have the money needed for our subsequent purchase. She helped prepare, list, and sell our house all while we were away. She used her many connections to quickly turn around needed repairs, keeping the process moving forward the entire time. She also saved us thousands of dollars on prep and repair work by finding trustworthy but affordable help through her network. Joanne guided us through the process to purchase our new home as well and again kept things moving so we could successfully close on time. Even after all of our transactions were done Joanne continued to follow up on our questions and issues to make sure we had what we needed. Joanne is an outstanding professional who sets the standard for excellence in home sales and customer service. We enthusiastically recommend Joanne to anyone who needs help buying or selling a home and we will certainly use her services again in the future. Thanks to Joanne our family is now living in the home of our dreams. We are so grateful to have Joanne in our lives. Thank you Joanne!!! "

- Michael Sebetich

" Joanne Bates is outstanding in communication, negotiation, and issue resolution. Joanne promptly kept me informed of progress toward a quick sale of my home. Joanne was instrumental in getting action started and completed in resolution of pre-sale home inspection requirements. Joanne was always calmly competent even when I was most stressed. Joanne kept the sale of my home in North Strabane Township on target and the sale price on track. Joanne has my VEST HIGHEST RECOMMENDATION. "

- Renee Colbert

" From the moment I met Joanne, I knew she was an incredibly intelligent and proactive agent. I have extremely high expectations of people that I hire to work for me, and Joanne by far exceeded all of my expectations. She was the seller of my home and the home that I purchased. Joanne had my home sold in 3 days with multiple offers on the table, and I was almost at full asking price when all was said and done. Joanne is incredibly professional, yet easy to talk to and work with. Her Berkshire staff is amazing as well! My experience with Joanne Bates was just over the top - Excellent customer service, excellent follow up, follow through, very detail oriented and an aggressive sales approach with great sales knowledge and a realistic sales marketing approach. I could not have asked for a more perfect sales agent. I am in my dream home, and I could not have been here if it was not for Joanne's hard work and ability to get my home sold as quickly as she did!! "

- Lauren Catino

" Excellent agent. Very helpful through the whole process. I could not be there for much of this, but Joanne took care of everything, and wrapped up loose ends, very competently. Highly recommended. "

- strat642001

" We had a very pleasant experience with Joanne Bates to sell our home quickly. Joanne is a most professional agent and possesses extensive knowledge and skills to deal with all of the matters on placing on the market, answering potential buyers' questions, offering and counter-offering negotiations, and toward closing process. She worked very hard and is able to answer our questions at any time. She provided us useful resources regarding home decoration and improvements to meet the buyers' expectations. She has done a wonderful job; our home was sold within two months. "

- Yuhua Duan

" Joanne is the best! She sold our house in less than a week at full listing price and got us into our new amazing home in under 30 days!!! She made the process seem easy - she was always honest, professional and available to help us throughout the process. There is a reason you see her name on so many listings - if you want your house sold for the price you want or if you are buying then she will make it happen. And not only is she great at her job she is also a wonderful person - you will not regret choosing Joanne when buying or selling a home. "

- irish2141979

" Joanne is an awesome Realtor. She is very knowledgeable and a great negotiator. She always has a solution for any situation that may arise during a real estate transaction. She is a very good communicator and keeps her clients well informed during the entire process. I would definitely recommend Joanne Bates! "

- Lisa Banbury

" Joanne is 5 stars all the way around! She has helped us buy and sell and we couldn’t ask for a better agent to represent us. I highly recommend her services; you will never feel out of the loop, and she will always keep YOUR best interest in mind. We love her! "

- ddcmiz

" Joanne is a true professional. She anticipated next steps and provided valuable insight based on her extensive experience. She was forthright with her recommendations, but never lost sight of our perspective as sellers relying on her for a long-distance sale. We highly recommend Johanne for her honesty, kindness and professionalism throughout a process that is often challenging! "

- wassil3

" Joanne Bates is a true professional. She worked tirelessly both in finding our new home and in selling the current one. We met Joanne at an open house and knew immediately she was the agent for us. Complete knowledge of the area we relocated to. She is honest, energetic and tenacious. She honestly left no stone unturned in our search for a new home. Always upbeat and encouraging. We would not have our beautiful new home without Joanne Bates! "

- plhytla317

" Joanne recently sold our home. She did a great job in guiding us in how to prepare our house to make it more attractive to buyers and even let us borrow her personal power washer! She also did a great job negotiating our final deal and was a pleasure to work with! We highly recommend her! "

- user43886881

" We have moved states twice in the last 4 years, and Joanne is the best realtor we've had. By chance, we ended up at one of her open houses and she was very nice and was able to get us into a house we were interested into. She was great at listening to what we wanted and what we needed. She recommended areas we had not thought about but were perfect for us, and just what we needed. The online tool was amazing to weed out house and keep us organized on our search, on top of being able to put comments on what we liked or didn't like about each house. When she found THE house for us, she always had our best interest in mind, she was straightforward with us and always fought for us. Being new to the area, she helped us with recommendations for everything, from inspectors, painter, utilities, handyman... there wasn't a problem she couldn't help us with a solution! she really is the best realtor we've ever worked with! "

- ewolski6

" Joanne remembered our preferences from several years back and notified us the day a property went on the market. She is professional and responsive and very personable to deal with. "

- cgtrrt

" I have owned this property since 2009, and it has been on and off the market several times. After having it listed with someone else the past year with not one single offer, I decided to change agents, and hired Joanne Bates. I have bought and sold literally dozens of properties the past ten years, and borrow none, she has been the best agent I have ever worked with. We are out of state owners, so she not only did the best job of marketing our property I have ever seen, but she also took care of every single detail involved in keeping a vacant house ready to be shown at all times. She hired, fired, and oversaw landscapers, repair people, house keepers, etc. If you need to sell or purchase a house in the Mt. Lebanon or surrounding areas, do yourself a favor and hire Joanne Bates with Berkshire Hathaway Home Services, McMurray, Pa. If you have doubts about this review, check for yourself the number of houses she sold the past year as compared to any other agent in the area. "

- Lbird73

" Joanne’s knowledge and expertise goes unsurpassed! She was very instrumental in the entire process of selling our home. Her wealth of knowledge in our geographical location, preparing our house for sale, and listing and selling our home gave us such peace of mind! Joanne was always there each step of the process; ready with answers to any questions we had. Joanne runs her business, and team, in a professional and efficient manner. Like a well oiled machine. We always felt confident and comfortable having her represent us. Above all, she truly cares about her clients! "

- Karen Morrone

" My experience with Joanne couldn’t have been better. Joanne and her staff offered an extremely professional experience and superb assistance when I was trying to find a new home. She consistently goes above and beyond to help her clients during the buying process and made me feel like her only client. "

- Mischele Grimpe

" I had an excellent experience with Joanne. She is a true professional in this industry. Her long term experience and knowledge was extremely helpful with me finding the perfect home. The best part of working with Joanne was her attentiveness and eagerness to assist. She immediately reached out to me to analyze my needs and quickly assisted me to get me showings as soon as possible. With this aggressive market you need to have an aggressive realtor working to help you get your perfect home. That is what Joanne does, and I would recommend her to anyone who needs to buy or sell a home in the area! "

- Chelsea Klutz

" Joanne Bates is the most dedicated and personable realtor I have ever met. She gives 110% of herself from the time she lists your house until it sells, which it WILL, given how she markets it for you! Other realtors want your listing then just relax and hope someone buys it. Joanne never quits hustling!! She hosted 4 Open Houses in our house! Enthusiasm is contagious, and you could just watch people fall in love with it. Combine that with her impressive knowledge of the various areas, properties and house interiors, and one thing is for sure: if you want your house to sell (or to buy the perfect one for you), Joanne Bates is your winning ticket! "

- bradenphoto

" Joanne is the best around!!! She will do anything and everything in her power to get you the house of your dreams. She is extremely knowledgeable and has a ton of connections. I highly recommend using Joanne Bates!!! "

- Jess Benson

" Joanne is a wonder. Because of her vast knowledge and experience with the housing market she exceeded our expectations which made our move less stressful. Over the years we have moved many times. Joanne is, by far, the best realtor we have ever worked with. If you are looking for the best, look no further than Joanne! "

- Debbie Sommer

" Combination of expertise, knowledge without ever being "pushy." Joanne was an absolute delight to work with and I highly recommend her. She was able to give helpful information about the school system and access to commuting routes. Joanne acted very quickly when it became apparent, we were in a competitive market and our offer was accepted due to her rapid response and suggestions. "

- Jill Preyer

" Joanne was great to work with. She was very prompt and professional with all information. Our house sold with her within 48 hours of listing. She did a great job matching the right buyer to the right house. "

- Christine Jones

" Joanne is amazing - she rocks!! We were first time home buyers, so everything about the experience was new and foreign to us. Joanne was the most knowledgeable, helpful, thoughtful and personable realtor - we are so beyond grateful to have worked with her and her team! She went above and beyond throughout the entire process, always making sure our questions were answered and nothing was skipped over. We are so happy our paths crossed, we will absolutely be recommending Joanne & her team to anyone and everyone! Such an awesome person to work with professionally and a fabulous soul to know personally! "

- jules026

" Joanne Bates was a pleasure to have as our realtor. We were new to the area and really leaned on Joanne for her local recommendations and expertise. We highly recommend Joanne for her professionalism and sincere nature. "

- Todd Wauters

" It is difficult to put into words how insanely amazing Joanne Bates is! There are not enough stars to express her skill and determination in selling houses - she deserves thousands of stars! We are absolutely speechless when it comes to Joanne Bates!!! We could not be more thankful we connected with her! Her positive energy, her attention to detail, her unparalleled knowledge, and her drive and determination to sell our house are off the charts!! She is truly the Queen of Real Estate! AND - she is so much FUN to work with!! She creates so much energy and excitement around your house selling - it even made us want to stay there! We have bought and sold 7 houses and working with Joanne has been the best selling experience we have ever had. She is THE best!! We had our house on the market for 5 months with another agent and we had more showings in the first 2 days with Joanne than we had the entire time with the other agent AND WE HAD MULTIPLE OFFERS! Joanne sold our house in 10 days! She is a master at negotiating and got us the best price we could have hoped for. Thank you Joanne!!! "

- Kelly Trupiano

" I cannot begin to describe how wonderful our experience working with Joanne has been. As first-time homebuyers, we were naive about the entire process and Joanne was both patient and thorough in her guidance. She was professional and kind without ever being pushy, and always gave her opinion (with explanations why it was so) if we asked. When we decided to move forward with an offer, she pulled a miracle out of an extremely competitive market for us and got the offer accepted. When there were some missteps in our buying process on the part of the lender, she was our fierce advocate and resolved the issue quickly and professionally. I cannot recommend her enough and would love to work with her again! "

- Kelly McCune

" Joanne Bates was wonderful. After the first deal fell through because the buyer was being relocated for work, Joanne sold our house again, selling it twice in just over a month. She works hard, several open houses, quick with feedback, very knowledgeable and very professional. I would use Joane again and recommend her to anyone trying to sell their house quick and for the best possible price. "

- jitney

" The listing and sale of our house was very professionally managed. I can highly recommend Joanne's services. From listing, maintenance of the house during our absence to closing the deal, everything was well taken care of. Excellent job and happy customers! "

- Thomas Ellspermann

" A great experience from start to finish. Would highly recommend Joanne for your real estate transaction and would definitely use her for any of our transactions in the future. Very professional! "

- Gary

" She was a perfect agent from both sellers' and buyers' points of view. She tried to maximize the benefit of the clients, even with very minor issues. If I have a chance to live in Pittsburgh area, I would again contact with her to find a wonderful property. "

- makotohanakoeri

" Joanne was truly wonderful to work with. The photographer that she had made our house look amazing, especially with how she helped stage it. She was always available to answer our questions and her handling of the negotiation process was great. She made the process of selling our house seamless and painless. "

- user7787895

" Joanne Bates was recommended to us by multiple people and is without a doubt among the best realtors in our area! She is incredibly knowledgeable, insightful, and highly effective because her starting point was to first thoroughly understand our needs. Her council and advice were proven to be spot on in each instance! She is highly successful quite simply because she is passionate about what she does. I would highly recommend spending a few minutes speaking with Joanne and you will quickly realize the caliber of service she can deliver. "

- Brad Ruth

" Joanne was an outstanding realtor who went above and beyond in listing and selling our home. She always responded quickly to any questions and knew the current market in the area. She even responded at all hours during the listing and negotiations of the sale while on vacation with her family. She was an advocate for her client throughout the process and someone I will highly recommend to family and friends. "

- user4590500

" Joanne sold our home in 1 day - at the asking price! Her pricing strategy was spot on to position my property to take advantage of buyers at various price points. She is an exceptional agent with a very good understanding of the local market as well as adept at bringing the buyer and seller together. I highly recommend her and have already done so to several colleagues. "

- Stephen Kenney

" Joanne is most responsive broker I've dealt with over 35 years and 6 house transactions span. Her approach is marketing oriented, establishes realistic expectations, and professional, pre and post contract. She is confident and knowledgeable about the real estate market and positions the subject house appropriately to bring the best market clearing price. Unhesitatingly, I recommend her highly. "

- Pete Chiste

" Joanne is simply the best!!!! Anyone that is looking to buy or sell a home absolutely can feel safe, secure, and well represented by Joanne. She is trustworthy, faithful, and true, in all parts of the process of either buying or selling a home. Extremely personable and super easy to work with, I became more than a client, I became a personal friend of Joanne. She is knowledgeable of this area and knows the right way to get things done according to all of the laws and requirements needed for a smooth transaction. To put it simply, I love her to death and would highly recommend her as a broker to anyone. She has helped me with a home for my daughter and one for myself, so I speak from a lot of experience. Definitely recommend her for all levels of buyers and sellers, but first-time buyers need to know she'll walk you through the entire process, help find reputable inspectors in the area, as well as be there with you during any part of the process you request! With Joanne, you will have No worries, unanswered questions, and her response to your calls or emails are almost immediate, and as a 100% disabled Veteran, she even drove me around whenever I needed a ride. In closing, Joanne is not only a 5-star broker, but a wonderful Wife, Mother, and Christian woman, with a work ethic that would make a USMC Drill Instructor jealous! "

- Neil Morris

" Joanne was right on target with all of the market conditions and her approach to sale was excellent. She is a huge believer in open house, and it definitely paid off. She seemed to know everyone in the market and was very helpful while we compared and contrasted our home to others on the market. She was there for us before and after the sale. We had moved out of state, and she personally coordinated the closing and buyer requested improvements by engaging the contractors and being present while they made improvements. We would highly recommend Joanne to anyone looking to sell their property. "

- rjpesce

" Joanne is the full package. She goes over an above. Professional, friendly, considerate and accommodating. We loved working with Joanne and highly recommend her. "

- Tish Gordon

" We have bought and sold several properties over the years. After our last experience we decided to interview three agents and went with Joanne because we thought she would be the best fit. She is an exceptional agent. She knows the local market extremely well. We are extremely appreciative of our outcome! We recommend Joanne 100%!! "

- mrneville99

" Joanne helped us (two first time homebuyers) get comfortable with and fully understand the home-buying and mortgage process in a very short amount of time. She also managed to navigate a very unpredictable real estate market during the COVID pandemic and got our offer accepted under asking price in less than two hours! During the following negotiations, her guidance and knowledge were invaluable and helped us get several important repairs and replacements on our new home. She also helped us maintain a friendly relationship with the sellers, offered advice when it was needed, and recommended other necessary services like movers, locksmiths, and roof repair companies. We had been dreading the home buying process for years and expected to have a difficult and stressful experience in a tough market. Joanne made the process easy to understand, enjoyable, and stress free. Not to mention we ended up with our dream home! "

- tjb5119

" Let's just say, if you really aren't ready to sell your house and move, then don't list with Joanne! :) She sold our house in 5 days! She had a professional photographer at our home on a Monday, posted listing on the web Tuesday, had an open house on Sunday, and we received an acceptable offer that Sunday night! I can't say enough wonderful things about Joanne. She is an Angel. She will come in, look around and tell you what you need to do to sell your house. She follows up, never leaves you hanging, and is right there by your side from start to finish. We highly recommend Joanne IF you seriously are ready to sell your house, because she WILL SELL IT!!! Can't thank her enough for all she did for us as we went through the process of selling our home and getting moved out way sooner than we ever anticipated. Thanks to Joanne, our dream of living in the Smoky Mountains came true even sooner than we had planned! Feeling blessed. "

- bstil99124

" Joanne is everything you could want in a real estate agent!! Extremely knowledgeable and helpful along every step of the way. We couldn’t have done it without her. Highly recommend contacting her if you are buying or selling a house in the area! "

- Beth Desko

" Joanne listed and marketed our home after six months of futility with another realtor (without receiving a single offer). With Joanne’s efforts we soon had multiple serious offers and sold our house at a suitable price. Joanne was effective and unfailingly professional, and I would recommend her without reservation to anybody. "

- dc388

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